Shipping policy
Shipping Policy
Thank you for shopping with MM Embroidery ’N More. Because many of our products are personalized and made to order, please allow time for your item to be carefully created before it ships.
Processing Times
Ready-made and non-personalized orders are typically processed within 3–5 business days.
Personalized and custom embroidered orders are typically processed within 7–14 business days.
Larger orders, detailed custom designs, or specialty items may require additional processing time. If additional time is needed, we will communicate with you regarding your order.
Shipping Times
Shipping time is in addition to processing time and will vary depending on the shipping method selected at checkout and the destination.
Once your order has shipped, tracking information will be provided when available.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Delays
Carrier delays, weather conditions, holidays, and other circumstances outside our control may affect delivery times after an order has been shipped.
Lost or Damaged Packages
If your package arrives damaged or you experience a delivery issue, please contact us as soon as possible with your order number and any relevant photos or information so we can help determine the appropriate next steps.
Questions About Your Order
Email: michellehandmadeit@mmembroiderynmore.com
Phone: (858) 388-7043